peryaplus Privacy Policy — How We Collect, Use, and Protect Your Personal Data
At peryaplus, we take the privacy of every Filipino member seriously. This Privacy Policy explains exactly what personal information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have over your own data. By registering or continuing to use peryaplus, you agree to the practices described here. If you have any questions after reading this page, the FAQ section is a good next step, or you can contact us using the support email in the footer.
Last Updated
1 January 2025
What We Collect, Why We Collect It, and How It Is Used
1. Information We Collect
When you register for an account on peryaplus, we collect personal information that is necessary to verify your identity and deliver the platform's services to you in the Philippines. This includes your full legal name, date of birth, email address, mobile number, and a government-issued identification document where required for verification purposes. When you make financial transactions — such as deposits or withdrawal requests — we also collect payment-related details including your preferred payment method and transaction history as required by Philippine financial regulations. We may collect device and technical information automatically when you access the platform, including your IP address, browser type, operating system, and session duration, in order to maintain platform security and improve your overall experience. Additionally, if you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. All collection is limited to what is genuinely needed to run the platform safely and in compliance with Philippine law.
We do not collect sensitive personal information beyond what is required for identity verification, age confirmation, and regulatory compliance applicable to online entertainment platforms in the Philippines.
2. How We Use Your Information
Your personal data is used primarily to create and maintain your peryaplus account, process transactions, verify your identity in line with applicable Philippine regulations, and deliver the entertainment services you have signed up for — including access to Sports, Jackpot, New Games, and Analysis content. We use contact details such as your email address or mobile number to send you account-related communications, such as transaction confirmations, security alerts, and support responses. Technical and usage data helps us monitor platform performance, detect suspicious activity, and improve the overall experience for Filipino users browsing on mobile devices. Where you have opted in, we may use your contact details to inform you of promotions or new features available on the platform, but you can withdraw this consent at any time. We do not use your personal data to make automated decisions that produce legal effects on you, and we do not build behavioural profiles for sale to third parties. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by Philippine law.
Data use is always proportionate to the purpose — we only process what is needed for the specific function being performed, and we review our data practices regularly to ensure they remain appropriate.
3. Sharing and Disclosure
peryaplus does not sell, rent, or trade your personal data to any third party under any circumstances. We share your information only with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and only under binding contractual obligations that require them to protect your data in accordance with standards consistent with Philippine data protection law. In cases where we are required by law, court order, or regulatory instruction from a Philippine authority to disclose personal data, we will comply with that requirement and, where legally permitted, will notify you that such a disclosure has been made. If peryaplus undergoes a business reorganisation or merger, your personal data may be transferred to a successor entity, but only under terms that maintain the same level of protection described in this policy. We do not share your data with any advertising networks or data brokers, and we do not allow third-party trackers to collect personal information through our platform. All third-party partners we work with are assessed for data security compliance before any data sharing arrangement is established.
You will never receive unsolicited marketing from third parties as a result of using peryaplus — any promotional communications you receive will come directly from us and only where you have given consent.
4. Data Storage, Security, and Retention
All personal data collected by peryaplus is stored on secure servers using industry-standard encryption both in transit and at rest, ensuring that your information is protected against unauthorised access, alteration, or disclosure. Access to personal data within our organisation is strictly limited to personnel who require it to perform their specific role, and all such access is logged and reviewed regularly as part of our internal security programme. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine financial and regulatory obligations — typically a minimum of five years for transaction records. If you close your account, we will delete or anonymise personal data that is no longer required for legal or compliance purposes within a reasonable timeframe following account closure. In the event of a data breach that may affect your rights or freedoms, we will notify you and the relevant Philippine regulatory authority as required by applicable law without undue delay. We continuously review and improve our security measures to address emerging threats relevant to online entertainment platforms serving Filipino users.
Our servers are monitored around the clock, and we conduct periodic security assessments to ensure that your data remains protected to the highest standard we are able to maintain.
5. Your Rights as a Data Subject
Under the Data Privacy Act of 2012 and related Philippine regulations, you have a number of rights in relation to the personal data we hold about you, and peryaplus is committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of the personal data we hold about you, to request correction of any inaccurate or incomplete information, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to withdraw consent where processing is based on consent, and to be notified in the event that your data has been involved in a security breach. Requests to exercise any of these rights should be submitted using the support email address listed in the footer of this page, and we will respond within the timeframe required by applicable Philippine law. Where a request is complex or involves a large volume of data, we may extend our response window but will always inform you of that extension and the reason for it. There is no charge for exercising your data rights in most circumstances, although we may charge a reasonable fee for manifestly excessive or repetitive requests.
If you believe that your data rights have not been respected, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the competent supervisory authority for data protection matters in the country.
6. Cookies and Tracking Technologies
peryaplus uses cookies and similar lightweight tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse aggregate usage patterns that help us improve the experience for all Filipino users. Essential cookies — those required for login sessions, security tokens, and basic platform functionality — are always active and cannot be disabled without preventing you from using the platform. We do not use third-party advertising cookies or cross-site tracking technologies that would share your browsing behaviour with external networks or data companies. Analytics data collected through cookies is aggregated and anonymised before use, meaning it cannot be used to identify you individually. You can manage non-essential cookie preferences through your browser settings at any time, although disabling certain cookies may affect the responsiveness or functionality of some platform features. By continuing to use peryaplus after being informed of this policy, you consent to our use of cookies as described here.
We keep our cookie usage as minimal as possible and review our tracking setup regularly to ensure it remains proportionate to the platform's operational needs.
7. Updates to This Privacy Policy
peryaplus may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable Philippine laws and regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered members via the contact details held on their account. Continued use of the platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly if you are an active member, so that you remain informed about how your personal data is being handled. Historical versions of this policy are not published publicly, but can be requested from our support team for reference. If you disagree with any change to this policy, you may contact us to discuss your concerns or request account closure as described in our Terms and Conditions.
We are committed to communicating privacy changes clearly and in plain Philippine English — not in dense legal language that is difficult to understand — so that every member of our community can make informed decisions about their data.
Quick Answers on How We Handle Your Privacy
These are the questions Filipino members most commonly ask about data and privacy on peryaplus. For anything not covered here, the FAQ page has more detail.
No — peryaplus does not sell, rent, or trade your personal data to any advertiser, data broker, or third-party marketing company under any circumstances. Your information is used exclusively to operate your account, process transactions, and comply with Philippine regulatory obligations. We do not allow any external advertising network to track your activity on our platform, and we do not share behavioural data with any commercial third party for monetisation purposes. The only parties who access your data are service providers directly involved in delivering the platform's core functions, and they are bound by strict data protection agreements. If you ever receive unsolicited third-party marketing and suspect it is connected to your peryaplus account, please contact us immediately using the support email in the footer so we can investigate.
You can submit a data access or deletion request at any time by emailing our support team using the address listed in the footer of this page — please include your registered account details and specify clearly whether you are requesting access, correction, or deletion. We will acknowledge your request promptly and aim to respond in full within the timeframe required by Philippine data protection law. For deletion requests, please be aware that we are required by regulation to retain certain records — such as transaction history — for a minimum period after account closure, so some data may be anonymised rather than fully deleted where legal retention obligations apply. If you are unsure about what data we hold or how to phrase your request, our support team is happy to help guide you through the process. There is no fee for submitting a data rights request in standard circumstances.
Yes — all payment-related data is handled with the highest level of security we can apply, including encryption in transit and at rest on our secured servers. We work only with payment processors who meet recognised security standards, and full card details are never stored directly on peryaplus infrastructure — they are tokenised or processed entirely within the payment provider's secure environment. Transaction records are retained as required by Philippine financial regulations but are accessible only to authorised personnel with a specific operational need. If you notice any unusual transaction activity on your account, you should contact our support team immediately using the email in the footer and we will investigate as a priority. For more detail on how deposits and withdrawals work, visit our FAQ page.
Have More Questions? We Are Here to Help.
If anything in this Privacy Policy is unclear, our support team is ready to assist. You can also explore the FAQ for quick answers, or create an account to get started on peryaplus today.